Yii2 Support Ticket System - simple, flexible module for Yii2 advanced template (frontend/backend apps)
The latest version includes following features:
- very easy, simple and fast (only 3 tables: category, ticket, messages)
- Tickets has title, category, priority, users email and name, can link user id
- Module can parse mailbox and automatically add new tickets (or add new messages to ticket)
- Auto close tickets after 7 days of inactivity (by cron or backend app)
- Ticket management (in backend app - admin users can use Redactor Widget)
- Console commands (yii support/ticket/close)
- ID of ticket are hashed
- Compact SEO URL rules
- Module use yii2-queue for background and cron jobs (Sync queue by default, you can use DB, Redis or other)
- Module can use independent Mailer component, own config (smtp, user, pass)
- Multi-lingual (en, ru)
- You can use own style css
- Can replace real username(login) of Support (configurable)
- MongoDB
Yii Version: 2.0
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